Under Level 3, we will continue to operate and offer our full range of testing services. Thus far, we have managed to maintain our turnaround times, but should any delay be encountered with your testing, one of our staff will contact you so we can manage expectations from both ends.
How do we manage Level 3 with our staff?
We rolled out our latest staff management plan earlier this week which will come into force on Thursday April 30th. Our staff will still maintain their assigned bubbles to minimize any future risks of transmission and to ensure continuity of our testing services. We have landed on a plan that allows for flexibility should New Zealand's situation with COVID-19 change in the coming months. Our work bubbles will become slightly bigger than during Level 4, but the same hygiene and safety practices established during Level 4 will prevail. Keeping our staff in their "work" and "home" bubbles remains our priority.
How do we minimize risks for our staff?
• Ensure physical distancing while at work
• Each staff member has their own computer workstation
• Shared equipment is sanitized after use
• Meetings are limited to essential business and carried out online where/when possible
• Staff will work off-site where possible
• Staff that are unwell to stay at home